Please read these conditions carefully before using the website. By using the website, you signify your agreement to be bound by these conditions.

Access to LV Made in England

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

Licence for website access

LV Made in England grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of LV Made in England. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without LV Made in England’s express written consent.You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of LV Made in England and its affiliates without express written consent of LV Made in England. You may not use any meta tags or any other ‘hidden text’ utilising LV Made in England or its affiliates’ names or trademarks without the express written consent of LV Made in England. Any unauthorised use terminates the permission or license granted by LV Made in England. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to any page within the website as long as the link does not portray LV Made in England, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any LV Made in England logo or other proprietary graphic or trademark as part of the link without LV Made in England express written consent. Any unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way. You must not use the website for any of the following:for fraudulent purposes, or in connection with a criminal offence or other unlawful activity;

to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of, or contains, software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any ‘spam’; to cause annoyance, inconvenience or needless anxiety.

Copyright and database rights

This site is produced, owned and operated by LV Made in England. All content included on the website, such as text, graphics, logos, button icons, images and software, is the property of LV Made in England or its subsidiaries, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of LV Made in England and its affiliates and is protected by United Kingdom and international copyright and database right laws.

Copyright claims

LV Made in England and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.

 

Liability and Warranty

LV Made in England, its subsidiaries, its affiliates or its content suppliers do not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information or materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors to the fullest extent permitted by law.Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirement.

Delivery

Standard deliveries to UK addresses are handled by Royal Mail.

These are made within 5 working days from point of order.

Specific day delivery to UK addresses

We regret that we are unable to offer specific dated delivery to locations within the UK highlands and Islands, although we will always endeavour to ensure that your package reaches you in time for a special occasion, where it is possible to do so. Please contact us directly if you have any special requirements.

Deliveries to addresses outside the UK

These are made within 14 working days and all overseas post is handled by Royal Mail. Subject to customs inspections and delays.

We make every effort to despatch items on time. If we are unable to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and despatch as soon as possible. If the items are not delivered within the time period we specify in the Confirmation Email, please contact us quoting the order reference contained in your Order Confirmation Email.

Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Should you specify at point of order that goods are left with a neighbour, this is done so at your own risk.

Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

Orders for Delivery Outside the United Kingdom

The products specified on this website are suitable and approved for use for customers within the United Kingdom (excluding Channel Islands and Isle of Man). Customers who choose to purchase items for usage and distribution to locations outside the United Kingdom do so at their own risk and have a personal responsibility regarding compliance with local laws.

Returns

LV Made in England cannot issue refunds or accept returns on any item that has been worn, damaged (not in transit) or removed from it’s original packaging.

If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 30 days of taking delivery.
Please note, any item(s) returned must be returned with all of it’s original packaging, including any cards, inserts and original box.

Defective items.

You have the right to return a faulty item within 28 days along with proof of purchase.

Incorrect Items.

If we have sent you an incorrect item, please notify us as soon as possible or within 28 days and return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible or alternatively we will refund the item once it has been returned. We will not charge you for the incorrect item and we must have the incorrect item returned before investigating.

Costs - Please return any incorrect item to our address, we will replace or refund you for the incorrect item upon receiving the returned goods along with your postage cost.- Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.- Please note that should you choose to return items from overseas, the return of items may be at the sender’s own expense.

Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by email if any products you order turn out to be unavailable. All prices are inclusive of VAT (Value Added Tax) at the prevailing rate.

 

Due to the small batch, limited style of the products available, there may be rare occasions when a product is no longer available but has not yet been removed from the website. If this product was purchased, LV Made in England would offer an alternative, or refund the order with no queries.

Customs

When ordering goods from LV Made in England for delivery outside the European Union the recipient may be subject to import duties and taxes. Any charges for duty, taxes and customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact the local customs office for further information. Additionally, please note that when ordering from LV Made in England, the recipient is considered the importer of record and must comply with all laws and regulations of the country in which the goods are received.Your privacy is important to us and we know that you care about how information about your order is used and shared. Please be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Children

LV Made in England does not sell products for purchase by children. If you are under 16, you may use the website only with the involvement of a parent or guardian.

Electronic communications

When you visit the website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Safe Use of our products

The safe use of our products the sole responsibility of the user. Please note the childrens product range is not CE toy certified and should never be left alone with a child.

LV Made in England assume no responsibility or liability for any conditions or allergic reactions that may arise from the wearing of LV Made in England’s products, this includes any reactions to wools, cottons, linens and the associated dyes and treatments.

Please contact hello@lvmadeinengland.co.uk for inquiries.

Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of the United Kingdom. You agree, as we do, to submit to the non-exclusive jurisdiction of the UK courts.Your statutory rights are not affected by these terms and conditions